Auto Glass Only:
A Seamless Customer Experience
Auto Glass Only partnered with WRIS Web Services to develop a robust online platform that streamlined the customer journey. From obtaining instant quotes to scheduling appointments and making payments, the new website offers a seamless, mobile-friendly experience. With an intuitive design, integrated third-party services, and a focus on search engine optimization, Auto Glass Only now provides an industry-leading digital experience.
Services Provided:
API Integrations • Gateway Connections• Google Search Landing Pages
Key Results:
Enhanced User Experience
- A mobile-friendly, intuitive interface allows customers to book services effortlessly from any device.
Streamlined Service Management
- A robust CMS enables the customer service team to confirm and update appointments in real time.
Optimized for Growth
- A flexible design allows for future updates and enhancements with minimal effort.
Award-Winning Recognition
- The Auto Glass Only website received a 2014 Standard of Excellence WebAward for outstanding web development.
Conclusion:
Auto Glass Only’s transformation demonstrates the power of strategic web development. By focusing on usability, flexibility, and SEO, WRIS Web Services delivered a high-performing website that continues to drive customer satisfaction and business success.
The Challenge:
As part of the largest and oldest automotive glass replacement network in the US, Auto Glass Only needed a website that reflected their reputation for excellence. Their goal was to offer customers a simple way to get quotes, book appointments, and make payments—all while ensuring the backend could efficiently manage scheduling and updates. Additionally, strong SEO was essential to maximize online visibility and reach more customers.
The Solution:
WRIS Web Services built a fully responsive website with a user-friendly quoting system that allows customers to get an instant quote based on their vehicle’s make, model, and damage location, review pricing and schedule an appointment at their preferred location, and opt to pre-pay for their service securely online. To ensure smooth operations, the site was integrated with multiple third-party services for appointment management and customer service updates. The content management system (CMS) was designed to give Auto Glass Only full control over scheduling adjustments, ensuring flexibility for both the business and its customers.
