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Response Time

We aim to respond to all support requests within 1–2 business days. If your issue is urgent, please be sure to indicate that in the form and our team will prioritize accordingly.

Support Scope

Support includes, but is not limited to:

• Website errors or outages
  
• ColdFusion application bugs or performance issues
  
• Content updates or configuration questions
  
• Integration issues (e.g., payment gateways, APIs, etc.)
  

For larger changes or feature requests, we may follow up with a time estimate before proceeding.